SaaS has seen the evolution of a common practice: offering incentives for review & testimonials. Sometimes it is a gift card, or other times it may be swag.
Keeping in line with the same, we’ve enabled direct disbursal of rewards to your customer’s inbox directly – if you’ve configured rewards based campaigns (requesting reviews or testimonials). The same is available as a toggle selection in the respective sections for each.
However, to configure the rewards to be disbursed, you need to upload a CSV file of reward coupons in this section. A sample CSV is available for your reference on what fields/content may be expected in the same.